Have not been at this place in year's for same reason I will never go back again. Decided to give them another try but to their luck they failed again. About hour ago I went to Trax figure I will try one more time, pulled up got one of the expensive packages they got I believe it was called The Works it was $28+ package. Kid up front was nice it looks like they renovated the place I was bit exited in hope they are not same old money grabbing management as before. At the beginning I noticed they only vacuum driver side the passenger side seems to be having trouble the gentleman was trying to clean vacume. OK not a Problem stuff happens I'm not going to be making big deal as my car went thru car was I noticed wax was not applied ok again I was not going to make big deal. Than it came something they call heat wax that was not applied I started to get bit upset. Than rainex application didn't go off than I was upset. I decided to talk to someone first Employee that passed by me I stopped him and asked him it was younger kid in his teenage years I said I got the package and I have noticed non of the applicators didn't work so what am I getting for $30 I paid for what is difference between you cheapest option and most expensive. Kid said oh we are haveing difficulty with applicators. Than I realized what a scam they are. So I asked kid if you guys know it's not working why are you selling those packages. He said he understands and if I want I can just pay for regular car wash. I said no I will not pay for anything I wanted what I asked for and if you can't deliver that than I don't want anything. It's not my fault that they are having issues and they are aware of it and still sold me package that they knowingly knew they can't deliver.
Trax Car Wash is the Absolute Best!! They do a Great job. NEVER had any complaints. Take advantage of the monthly deal. It's Truly a Steal of a deal. You can go as many times as you want in a month. Washed your car on Monday?? BIRDS GOTCHA ON TUESDAY?? NO PROBLEM!! Come Back in. Monthly plan is about the cost of (2) full price Car Washes. WHOOP!! WHOOP!!
Have been coming here for about 6 years, both under the previous owners and now the new. I absolutely love this place! It's the only place I get my BMW's washed. They do a great job in and out. The cleaners are courteous and professional, and consistent! I get the monthly plan which is a money saver, especially if you have a dark colored car.
Looks like my car was just sprayed with water. Got the platinum package. The car's tires are hardly shined. The windows are not clean at all. The cars are parked very close when they come out of the wash. If a door is opened all the way your car is definitely getting scratched. The workers were not serious. Two of them were having what looked to be a door battle with my car and someone elses. One laughing at the other. Then there is a small scratch at that same spot. They are more concerned with finishing the wash than anything else. Overpriced. I went there because you would think with prices like that you'd get good service. Wrong!
Trax has always maintains a professional and high quality establishment. The old rumor is that automated car washes mess up your car, paint etc, I used to over pay for lackluster work. Ever since I joined the unlimited plan my car is always spotless and I always get nothing but praise for how clean it always is. The service is top notch, the staff is beyond friendly, and I've yet to see any issues with my car. Trust me, trust trax.
Marry Christmas Everyone, and of course marry Christmas to Trax management have bit of a heart in your chest and don't look to be ripping people off this Christmas I guess Grinch is real.
After disagreements I decided to be a bigger man and one with morals and not to bring my self to management level and no business morals I agree to pay $13 for their regular package. After waiting in line I noticed two gentleman in front of me pay $20+ and another one got same Package as me $28+ and they took their money like it's nothing. So I will tell all if you decide to go there check all applicators and make sure you are getting what you paying for if not question it but I will chose not to give money Leach scum bag of a management any money. Unbelievable. This is the time I wish google have 0
Trax Car Wash is a US Car Wash based in New Brunswick, New Jersey. Trax Car Wash is located at 17 NJ-18, New Brunswick, NJ 08901, USA.
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